Available 24 Hours
(502) 587- 0603
MSD's 24 hour Customer Service Department is always available to answer any questions...
- My sewer is backed up. What should I do?
- Will you please explain my wastewater bill?
- What is a sinkhole?
- When will sewers be available in my area and what is the cost?
Submit your service requests using MSD's Online Service Center.
Mail correspondence to:
MSD - Customer Service
P.O. Box 740011
Louisville, Kentucky 40201-7411
Office Location Address:
700 W Liberty St.
Louisville, KY 40203
(SW corner of 7th and Liberty St.)
Need a map and directions to MSD?
MSD Offices will be closed on all dates listed in the holiday schedule:
2015 MSD Holiday Schedule