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Job Opening Announcements
Affirmative Action Survey Deadline to submit resumes is September 10, 2010. Customer Relations
Agent (PA#10-087) The Louisville and Jefferson County Metropolitan Sewer District (MSD) is seeking an experienced customer oriented person to interact with internal and external customers by answering questions, processing requests and providing general information. Assume off-shift coverage for MetroCall and MSD Infrastructure & Flood Protection by dispatching requests to on-site inspectors, creating work orders and mobilizing crews to respond to emergency issues. Work at the main office reception desk to maintain, organize and direct main office traffic flow. Perform various clerical duties as required. Qualified applicants must have High School Diploma or GED; up to 18 months of education or training beyond the high school level in a related field; one or more years of customer service experience; an equivalent combination of education and experience may be substituted. Must be able to type 30 words per minute. Must possess a valid driver’s license. Must have safe work and driving habits. Knowledge of Hansen, Arcview, eB and Orcom; knowledge of clerical techniques and practices; knowledge of basic office equipment; skill in oral and written communication; skill in problem solving; ability to operate a PC and associated Windows environment software (e.g. Microsoft Word, Excel and Access); ability to be courteous and helpful under pressure; ability to work effectively under heavy, unpredictable surges in workload; ability to work 24 hour emergency response, various shifts and weekends. Deadline to submit resumes is September 10, 2010. Chemist (Reference Job Bid PA#10-084) Immediate opportunity available for a Chemist to perform routine and complex laboratory tests associated with various products involving wastewater treatment. Provide training and support to laboratory technicians. Responsible for quality assurance tasks. Provide technical support, troubleshoot and maintain analytical instrumentation. Qualified applicants must possess a Bachelor Degree in chemistry or a related field; two or more years of quality control and/or wastewater testing experience; an equivalent combination of education and experience may be substituted. Must obtain Kentucky Wastewater Lab Analyst Class III Certification within 6-18 months. Must possess a valid driver’s license. Must have safe work and driving habits. Also must have knowledge of analytical chemistry techniques; knowledge of statistical methods; knowledge of laboratory procedures and methods; skill in operating a PC and associated Windows environment software (e.g. Microsoft Word and Excel); ability to communicate effectively orally and in writing; ability to work effectively under heavy surges in workload and deadline pressure; ability to exercise judgment and discretion; ability to work in a team environment; ability to perform complex calculations; ability to use atomic absorption spectrometer, inductively coupled plasma-atomic emission, gas chromatograph and/or ion chromatograph; ability to work effectively under heavy, unpredictable surges in workload; ability to work various shifts and weekends. Deadline to submit resumes is September 10, 2010. Lab Tech III (Reference Job Bid PA#10-083) Immediate opportunity available for a Lab Technician to provide analytical services to the Process Control Laboratories within MSD treatment facilities as well as the Industrial Waste Laboratory. Perform all analytical tests in both areas. Perform analyses that determine how well the treatment plants operate, as well as provide the analytical data for all streams and stormwater projects. Qualified applicants must possess a High School Diploma or GED; up to 18 months of education or training beyond the high school level in chemistry, biology or a related field; two or more years laboratory experience involving the examination of water, wastewater, sludge or bottom sediments; an equivalent combination of education and experience may be substituted. Must possess a valid driver’s license. Must have safe work and driving habits. Must obtain a Kentucky Wastewater Lab Analyst Class II certification within 18 months. Knowledge of laboratory procedures and methods; ability to operate basic laboratory instrumentation and related equipment; ability to perform mathematical calculations; ability to work effectively under heavy, unpredictable surges in workload and deadline pressure; ability to work various shifts, weekends, holidays and overtime; ability to communicate effectively both orally and in writing; ability to understand oral and written instructions; ability to exercise judgment and discretion; ability to work in a team environment; ability to be courteous and helpful under pressure. Deadline to submit resumes is September 10, 2010. Process Supervisor – Operations (Reference Job Bid PA#10-082) Immediate opportunity available for a technical supervisor to provide for the safe, effective supervision of personnel, daily operations and maintenance of MSD treatment plants and pumping stations. Qualified applicants will possess an Associate Degree in Environmental Science or a related field; five or more years experience in wastewater treatment, an industrial setting or a related field; an equivalent combination of education and experience may be substituted. Must possess a valid driver’s license. Must have an acceptable and reliable means for being contacted during off-duty hours. Must have safe work and driving habits. Must possess a Class III Kentucky Wastewater Treatment License. Also, must have knowledge of wastewater treatment principles, practices, laws and regulations; knowledge of wastewater treatment equipment maintenance; skill in operating a PC and associated Windows environment software (e.g. Microsoft Word, Excel, and Access); skill in managing multiple priorities; ability to supervise a diverse workforce; ability to resolve problems; ability to communicate effectively both orally and in writing; ability to perform physically demanding tasks as outlined above; ability to work under adverse working conditions such as inclement weather; ability to work effectively under heavy, unpredictable surges in workload; ability to work outdoors, at night, shift work and overtime. Deadline to submit resumes is September 3, 2010. Stormwater Scheduler (Reference Job Bid PA#10-081) Immediate opportunity available for an experienced professional to plan and manage the on-going schedule for all drainage crews and the Drainage Response Initiative Program. Plan, initiate and schedule all DRI Program and drainage work, as well as manages existing drainage solutions. Plan current and future drainage workload and coordinate with Area Teams on planned DRI work to eliminate cross-over of contractors and drainage crews. Provide exceptional customer service to internal and external customers including elected officials, consultants and contractors. Provide technical and procedural support to Infrastructure and Flood Protection staff. Coordinate floodwall and flood pump station work orders and preventive maintenance work, floodwall closure scheduling and annual reporting. Coordinate with other departments in addressing customer concerns. Responsible for all internal and external communications from the drainage department to elected officials, government agencies, utilities and customers. Set priorities of drainage issues needing immediate attention. Serve as lead for all written communication with customers. Essential Job Functions: Manages service requests and drainage solution work orders for purpose of immediate or future scheduling. Assigns inspection packets to drainage crew leaders for new requests needing planning. Researches requests within Hansen, Arcview, MSD Drainage Atlas, eB and Orcom to eliminate redundancy and ensure customer satisfaction. Plans and schedules work for drainage crews based on allocated days and seasonal schedule as well as the outstanding drainage solutions. Ensures that appropriate drainage solutions get reviewed and considered for scheduling. Facilitates all updates and corrections in Hansen and creates/reviews all customer correspondence for scheduled and non-scheduled work. Plans for resolution of outstanding drainage solution work orders based on severity and age of request. Communicates drainage requests, schedules, policies and procedures to internal/external customers. Manages difficult customer situations. Insures efficient use of resources and timely responses to service requests. Provides information to customers and elected officials regarding the interpretation of MSD drainage programs, policies and guidelines. Sends consent and release forms to customers not having easements. Assists in the bidding process for mowing contractors. Acts as liaison between the mowing contractor and MSD’s customers when damages occur. Schedules appointments with customers and elected officials. Assists with procedural suggestions and changes to improve the drainage program. Initiates drainage staff meetings, prepares agenda, takes minutes and distributes to participants. Provides training as needed to other support staff assisting in the updating, referring and closing out of drainage service requests and work orders. Provides administrative assistance as needed. Qualified applicants must possess an Associate Degree in Business Administration or a related field; three or more years of related experience; an equivalent combination of education and experience may be substituted. Must possess a valid driver’s license. Must have safe work and driving habits. Also, must have knowledge of stormwater policies, standards and guidelines; knowledge of MSD procedures and methods; knowledge of clerical techniques and practices; skill in utilizing Hansen, Arcview, eB and Orcom software; skill in planning, prioritizing and coordinating schedules; skill in operating a PC and associated Windows environment software (e.g. Microsoft Word, Excel and Access); skill in oral and written communication; skill in managing multiple priorities; skill in exercising tact and diplomacy; ability to resolve problems; ability to organize work effectively; ability to maintain accurate records; ability to represent MSD in a highly professional manner; ability to exercise judgment and discretion; ability to be courteous and helpful under pressure; ability to gather, analyze and interpret data; ability to work effectively under heavy, unpredictable surges in workload; ability to work 24 hour emergency response; ability to work various shifts, weekends, holidays and overtime.
Applications may also be sent to:
For more information regarding MSD employment, we welcome you to visit our Employment Opportunities web page. You may also call our Employment Information Line at 502-540-6222.
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Last Updated:
September 02, 2010
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